What work do you decline?

At the fit call

We say no early, before anyone has spent money, to:

• a request to use AI everywhere, without a specific workflow
• work with no executive owner
• tools that would take actions outside the company on their own
• a data source that does not exist yet
• a quote before paying to define the workflow

Each of these makes the work impossible to finish well. Without a named workflow there is nothing to measure. Without an owner, nobody can clear the way for the rollout. Without the data, the tool has nothing to work from.

At the Spec

Some limits only show up once the workflow is mapped. At the Spec we decline, rather than discover at go-live:

• control of safety-critical equipment
• money that moves without a person approving it
• employment decisions
• binding commitments to customers without a human approval step

Why say no

Saying no early costs a twenty-minute call. Finding the same problem at go-live costs a build. Some work is also a better fit elsewhere: company-wide strategy suits a consultancy, and a large product with a trusted specification suits a development shop. Our comparison pages cover when to choose each. The full terms are on how we work.