The engagement ladder
How we work
Every engagement starts with a fixed-price Workflow Spec at 15,000 dollars: we come on site, map how the work really runs and end with a fixed proposal. If the numbers make sense, a Production Build from 60,000 dollars ships the fix in six weeks, and the final 20 percent of its fee depends on whether the crew uses it.
The ladder
| Engagement | Price | What it includes |
|---|---|---|
| Workflow Spec | $15,000, fixed, paid at signing | Ten business days. Observation on site or remotely on the floor, up to 12 interviews, baseline measurement, a workflow map, the business case, an adoption design, the build specification, a fixed Build proposal, and an approval brief your sponsor can forward. |
| Production Build | From $60,000, fixed after the Spec | Scoped in the Spec to the problem you have, for a named group of users, with up to two standard integrations, instrumentation, training, operating documentation, a handover pack and 30 days of stabilization. Six weeks from the access gate, then a 30-day live-use acceptance window. Paid 50 percent at kickoff, 30 percent at technical acceptance and 20 percent at operational acceptance. |
| Embedded Adoption | Set in the Spec conversation | Monitoring, business-hours support, a weekly operator review, a monthly executive review, one bounded improvement cycle each month and a managed change queue. Six-month minimum. |
The usage commitment
We do not guarantee revenue, savings or headcount. We commit to use. Before the Build starts, we agree on one behavior metric for the workflow, for example the share of eligible jobs completed in the tool before the end of the shift, and a threshold for it. The count comes from your operating records, not from what entered our tool.
At acceptance, at least 80 percent of eligible units must complete the agreed workflow in the tool during the final ten business days of the live-use window, with quality checks passing and no critical defect open. Logins, training attendance and "it looks good" do not count.
The clock
The six weeks start at the access gate, when the four roles on your side are named, access is granted and the threshold is signed. The clock pauses while the work is blocked on your side, with the reason recorded, and ends at release to the agreed production environment with the agreed user group.
What we decline
At the fit call we say no early to:
- a request to use AI everywhere, without a specific workflow
- work with no executive owner
- tools that would take actions outside the company on their own
- a data source that does not exist yet
- a quote before paying to define the workflow
And at the Spec we decline, rather than discover at go-live: control of safety-critical equipment, money that moves without a person approving it, employment decisions, and binding commitments to customers without a human approval step.
How to start
The first step is a twenty-minute fit call. Book one here, or call (877) 244-9687. If the workflow, the sponsor and the path to access are real, the next step is the Workflow Spec.
Questions people ask
Why is the Spec paid instead of free?
Because a real specification is real work: on-site observation, up to twelve interviews, baseline measurement and a fixed proposal. A free estimate is a sales pitch; a paid Spec is a deliverable you keep, whether or not you build with us.
Is the Spec fee credited against the Build?
No. The Spec stands on its own and is priced to be worth its fee even when the answer is not to build.
What happens if the crew does not use the tool?
If the signed usage threshold is missed after one 30-day remediation window, the final 20 percent of the Build fee is waived, provided you supplied the sponsor, access, data, training time and rollout participation the plan depended on.
Can a Spec end in a no?
Yes. Go, no-go and recommend-against are all valid outcomes. A no-go that saves a company from building the wrong thing is a successful Spec.
Do you work outside Idaho?
Yes. Service is across the United States, and any country can request a site visit. Travel is billed at cost as its own line, never folded into the Spec price.
Who owns what you build?
You own your data, your production accounts and the bespoke tool after payment, with the copyright assignment in writing. We keep our reusable methods, templates and general components.